Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
At Handmade Heels, every pair is crafted with precision and care to reflect the exact style and quality seen in our product images. While minor variations in color or detail may occur due to natural materials, lighting, or screen settings, rest assured that each heel meets our strict craftsmanship standards and is designed to exceed expectations.
Where can I view my sales receipt?
After your purchase, access your sales receipt instantly through your Handmade Heels account. Log in, navigate to 'My Orders,' select your order, and click 'View Receipt' to download a copy. You’ll also receive an email confirmation with your receipt immediately after checkout.
How can I return an item?
We make returns simple to ensure you’re completely satisfied with your Handmade Heels purchase. To initiate a return: log in to your account, go to 'My Orders,' select the item you’d like to return, and click 'Request Return.' Follow the provided instructions to send the item back within the return window. Once we receive and inspect it, your refund will be issued to your original payment method.
Will you restock items indicated as “out of stock?”
Our inventory evolves as new designs are created and limited-edition styles are released. Items marked as 'Out of Stock' may be restocked based on demand. Sign up for restock alerts on any product page to be the first to know when your favorite handmade heels are available again.
Where can I ship my order?
Handmade Heels ships worldwide with reliable delivery options tailored to your location. During checkout, enter your address to view real-time shipping rates and estimated delivery times. International customers should note that customs fees and local taxes may apply depending on destination.
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